Water Supply Disruption Affects Ballincollig Due to Inniscarra Plant Issue

Uisce Éireann crews are working to restore water supply to Ballincollig and surrounding areas after an operational issue forced the temporary suspension of production at Inniscarra Water Treatment Plant this morning.

The disruption, which began early Friday morning, has impacted reservoir storage levels, leaving many homes and businesses in Ballincollig experiencing reduced water pressure or complete outages. Water service crews have been deployed to the treatment plant and are actively working to restore normal operations.

The operational issue at Inniscarra has created knock-on effects throughout the local water network, with storage reservoirs unable to maintain normal levels whilst the plant remains offline.

Niall O'Riordan, Operations Manager for Uisce Éireann:

"We understand the inconvenience this is causing, and our teams are working to restore the water supply as quickly as possible. Once normal operations are restored, it will take several hours for the network to refill and normal supply to return to all customers."

Uisce Éireann has not provided a specific timeline for when normal service will resume, but crews remain on site working to resolve the issue. The utility company warns that even after the plant returns to operation, it will take additional time for the water network to fully pressurise and for supply to reach all affected areas.

Customers registered as vulnerable with Uisce Éireann will receive direct communications about the outage if it extends beyond four hours. The company encourages all affected residents to stay informed through their website at www.water.ie, their customer helpline on 1800 278 278, which operates 24/7, or through their social media channels on X (@IWCare and @IrishWater), Facebook, and LinkedIn.

For real-time updates specific to their area, customers can sign up for Uisce Éireann's free text alert service by providing their Eircode and mobile number on the company's website.

The Inniscarra Water Treatment Plant serves as a critical water source for Ballincollig and western Cork city suburbs, making any operational issues at the facility particularly impactful for thousands of households and businesses in the region.