Uisce Éireann working to repair major burst on water main in Mallow
Crews will return to the site at daylight to complete works and return normal supply to the plant for treatment.
Uisce Éireann crews are working this evening to repair a major burst on the raw water main which supplies the Mallow Water Treatment Plant at Ballyellis.
Currently, the reservoir continues to supply all customers across Mallow town south and surrounding areas. However, as the plant is now out of production water supply to the area will reduce over this evening.
Every effort is being made to maintain water supply to as many customers as possible. Tankering to the reservoir is ongoing but will not be sufficient to maintain normal supply.
The raw water main which has burst is over 3m deep and in a difficult location meaning the repair is complex. Crews will return to the site at daylight to complete works and return normal supply to the plant for treatment.
Operations Engineer with Uisce Éireann, Denis Hayes, said:
“Expert crews are working to carry out the necessary repairs and limit the supply interruption for customers’ in Mallow town south and surrounding areas. We regret any inconvenience this unplanned interruption may cause and thank the local community for their patience.”
Repairs are expected to be completed tomorrow afternoon. When production at the plant resumes it will take some time for the reservoir to refill and normal supply to return to all customers through tomorrow evening.
Vulnerable customers who have registered with Uisce Éireann receive direct communications from us for planned and unplanned outages lasting more than four hours. To register as a vulnerable customer or as an alternative contact, visit www.water.ie/vulnerablecustomer
Uisce Éireann’s customer care team is available to help 24/7 on 1800 278 278 and customers can also contact us on X @IWCare with any queries. For further updates, visit the service and supply section of www.water.ie
Uisce Éireann has launched a free text service, providing real-time updates for local issues. Customers can sign up with their Eircode and mobile number at the text alerts page.
